Company Return Policy

If you are not pleased with your purchase, you can exchange unworn products or return them for a full refund. We proudly stand behind the quality of our products and we want you to be satisfied! If for some reason you are not, you can simply email info@go-shins.com for the return process and RMA Form.

Products can be returned for a full refund to the original payment method for up to 30 days from the purchase date.  Products must be unworn and in their original packaging. Customers are responsible for return shipping.

*Please note, we are only able to accept returns or exchanges on items purchased directly from goshins.com. If you purchased your Go-Shins product from another retailer, please contact them for their return policies.

Rules & Restrictions for Returns

  • All returns must be accompanied by a RMA Form and a copy of receipt or packing slip.

  • Shipping and handling charges are non-refundable.

  • This policy is not applicable on wholesale orders; consumer orders only.

  • Items must be returned in new, unused condition and in original packaging.

  • Missing Tags, wash bag, inserts, plastic holders or parts will be denied a full refund. 

  • We are not responsible for any damage or loss of product in transit back to us.

  • In the event an item is damaged during shipment, please contact the carrier with your tracking number.

  • Original form of payment will be credited for your refund.

  • We reserve the right to refuse a refund request if it does not comply with these policies.

INTERNATIONAL RETURN POLICY

All purchases made outside of the United States and Canada are final.

 

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Go-Shins is

Go-Shins™ is a wholesale manufacturer providing trendy & comfortable footwear & apparel for babies and toddlers. All products have been tested and passed all footwear import guidelines.

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